Don't Send That Email...
We've all done it before. We've all sent emails written with passion and anger and as much as we try and stop that email from leaving our outbox...there it goes disappearing into the webasphere. I have written and sent a few emails myself that were written at the height of me being angry about something. While I often meant what I had written I never would have worded it the way it was sent, if I'd just stopped to think about it longer.
My advice for you to avoid this? Whenever you are angry about something and start to write an email don't put a to: email address, leave it blank. Write that angry letter, get it all out on paper, curses, gripes, everything and then get up from your computer and clear your mind for a few minutes. Next go back to your computer and look over that email again. Do you really want to send it in it's present form? The answer will probably be no and you can trim the rough stuff, leave the constructive points and then do the same thing as before, get up from your computer for a few minutes. Come back to your computer and look over the email again. Make sure you want to send this email but more importantly, make sure you are sending this email to make yourself feel better. If you will feel better sending this email than go for it. But also make sure that you have interest in hearing the other persons reply...
Technology can also help you with this issue. There is a software I'll try and mention in a post next week that automatically holds your sent emails for 10-15 minutes after you send them. This gives you the opportunity to delete the email if you wrote it in haste.
The most helpful mechanism to calm me down before addressing an annoying situation has been to talk with a friend. If I need to speak with a client who has annoyed me I'll try and call a friend or peer beforehand and joke around about the situation. We'll even role play the situation with one of us playing the client and we really let loose. I have found this to be an extremely therapeutic way to deal with stressful and painful situations.
If any of you have any tips we'd love to hear them, thank you.
My advice for you to avoid this? Whenever you are angry about something and start to write an email don't put a to: email address, leave it blank. Write that angry letter, get it all out on paper, curses, gripes, everything and then get up from your computer and clear your mind for a few minutes. Next go back to your computer and look over that email again. Do you really want to send it in it's present form? The answer will probably be no and you can trim the rough stuff, leave the constructive points and then do the same thing as before, get up from your computer for a few minutes. Come back to your computer and look over the email again. Make sure you want to send this email but more importantly, make sure you are sending this email to make yourself feel better. If you will feel better sending this email than go for it. But also make sure that you have interest in hearing the other persons reply...
Technology can also help you with this issue. There is a software I'll try and mention in a post next week that automatically holds your sent emails for 10-15 minutes after you send them. This gives you the opportunity to delete the email if you wrote it in haste.
The most helpful mechanism to calm me down before addressing an annoying situation has been to talk with a friend. If I need to speak with a client who has annoyed me I'll try and call a friend or peer beforehand and joke around about the situation. We'll even role play the situation with one of us playing the client and we really let loose. I have found this to be an extremely therapeutic way to deal with stressful and painful situations.
If any of you have any tips we'd love to hear them, thank you.
Labels: office_software_pet_service
posted by PetSitterBible at
1:22 PM
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